GetInShape Pro is a digital subscription that unlocks unlimited food logging, photo and chat logging, advanced progress charts and coaching insights. There is no physical product and nothing is shipped, so no delivery or shipping charges apply. Pro Monthly is ₹299 and Pro Annual is ₹1,999, both inclusive of applicable taxes and billed in Indian Rupees.
You can cancel at any time from Settings → Manage Subscription. Cancellation stops the next renewal; it does not end your current period. You keep Pro access until the last day you have already paid for, and are not charged again after that. Subscriptions purchased inside the Android app are cancelled through Google Play → Subscriptions.
New subscribers can request a full refund of their first payment within 30 days of that payment — no questions asked. Renewal charges are not refundable, because you can cancel any time before a renewal date to avoid the next charge. If a renewal was charged after you had already cancelled, or you were charged twice for the same period, we refund it in full regardless of the 30-day window.
Email adarshyadavazm123@gmail.com from the address on your account, or call +91 84709 00910. Tell us which payment you want refunded. We acknowledge every request within 48 hours and approve or explain our decision within 5 working days.
Approved refunds are issued to the original payment method only — we cannot refund to a different card, UPI ID or bank account. Once approved, we initiate the refund within 5 working days. Your bank or card issuer then takes a further 5 to 7 working days to credit it, so allow up to 12 working days in total from approval.
A subscription bought inside the Android app is a transaction with Google, not with us directly. Those follow Google Play's refund policy. Contact us anyway if Google declines and you believe the charge was a mistake — we will take it up on your behalf.
If money left your account but Pro was not activated, do not pay again. Send us the payment reference and we will either activate Pro or confirm the refund. Payments that fail at the gateway are auto-reversed by your bank, normally within 5 to 7 working days.